Lake Region Animal Hospital
Where Animal Health Comes First
Frequently Asked Questions
Do you offer pet insurance?
Yes we work with all major pet insurance companies. We recommend that you contact your pet insurance company to ask if they will reimburse you for costs or if they will pay up-front costs, as all insurers are different.
Do you treat exotic animals?
We work with all small/furry pocket pets (including gerbils, hamsters, and rabbits). We do not currently have the equipment or medication needed to work with birds or reptiles at this time.
Do you offer payment plans?
We do not offer any payment plans. However, we do work with CareCredit which can offer interest-free financing for 6 months for bills over 200 dollars. Please visit if you would like to learn more.
Are you accepting new clients?
Yes!! We love meeting new pets and their owners. We recommend bringing any previous medical records with you to your first visit. If you have been seen by another veterinary clinic previously, you can call them and request to have your records emailed or faxed to our clinic.
Do you see walk-ins?
We are by-appointment only. However, we strive to fit in sick pets and emergent situations into our schedule whenever possible. We ask that you please call ahead - if we are currently in the middle of treating another emergency we may direct you elsewhere so your pet can receive the most timely treatment.
What do I do if you are closed and my pet has an emergency?
We have several emergency clinics that are available near our clinic. We recommend Maine Veterinary Medical Center in Scarborough, ME (207-885-1290) and Portland Veterinary Emergency and Specialty Care in Portland, ME (207-878-3121) if we are closed and your pet requires emergent care.